{"id":474,"date":"2026-05-31T10:01:47","date_gmt":"2026-05-31T08:01:47","guid":{"rendered":"https:\/\/peptirax.com\/?page_id=474"},"modified":"2026-05-31T10:03:34","modified_gmt":"2026-05-31T08:03:34","slug":"refund-returns","status":"publish","type":"page","link":"https:\/\/peptirax.com\/de\/refund-returns\/","title":{"rendered":"R\u00fcckerstattung &amp; R\u00fcckgabe"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"474\" class=\"elementor elementor-474\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7cb21bd e-flex e-con-boxed e-con e-parent\" data-id=\"7cb21bd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9634718 elementor-widget elementor-widget-woocommerce-breadcrumb\" data-id=\"9634718\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"woocommerce-breadcrumb.default\">\n\t\t\t\t\t<nav class=\"woocommerce-breadcrumb\" aria-label=\"Breadcrumb\" data-no-translation=\"\" data-trp-gettext=\"\">Start<\/nav>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b95fc2c elementor-widget elementor-widget-heading\" data-id=\"b95fc2c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">R\u00fcckerstattungs- und R\u00fcckgabebestimmungen<\/h2>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-074b582 e-flex e-con-boxed e-con e-parent\" data-id=\"074b582\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-c3251ff e-con-full e-flex e-con e-child\" data-id=\"c3251ff\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-01d0367 elementor-widget elementor-widget-text-editor\" data-id=\"01d0367\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Letzte Aktualisierung:<\/strong> 31. Mai 2026<\/p><p>Wir bei Peptirax setzen uns f\u00fcr Transparenz und Fairness bei allen Transaktionen ein. Diese R\u00fcckgabe- und Erstattungsrichtlinie erl\u00e4utert die Bedingungen, unter denen R\u00fcckerstattungen, R\u00fcckgaben oder Ersatzlieferungen beantragt werden k\u00f6nnen.<\/p><hr \/><h2>1. Allgemeine Richtlinien<\/h2><p>Alle Produkte werden vor dem Versand sorgf\u00e4ltig gepr\u00fcft und behandelt. Aufgrund der Beschaffenheit bestimmter Forschungsprodukte k\u00f6nnen R\u00fccksendungen eingeschr\u00e4nkt oder nicht m\u00f6glich sein. Wir empfehlen unseren Kunden, die Produktdetails vor der Bestellung sorgf\u00e4ltig zu pr\u00fcfen.<\/p><hr \/><h2>2. Anspruch auf R\u00fcckerstattung<\/h2><p>R\u00fcckerstattungen k\u00f6nnen unter folgenden Bedingungen in Betracht gezogen werden:<\/p><ul><li>Das Produkt kam besch\u00e4digt oder defekt an.<\/li><li>Es wurde der falsche Artikel versendet.<\/li><li>Die Bestellung konnte aufgrund eines Problems unsererseits nicht innerhalb eines angemessenen Zeitraums geliefert werden.<\/li><li>Das erhaltene Produkt entspricht nicht der Bestellbest\u00e4tigung.<\/li><\/ul><p>Antr\u00e4ge m\u00fcssen innerhalb einer bestimmten Frist nach Lieferung gestellt werden (in der Regel 3\u20137 Tage).<\/p><hr \/><h2>3. Nicht erstattungsf\u00e4hige Artikel<\/h2><p>Bestimmte Artikel sind m\u00f6glicherweise von der R\u00fcckgabe oder R\u00fcckerstattung ausgeschlossen, darunter:<\/p><ul><li>Ge\u00f6ffnete oder benutzte Produkte<\/li><li>Produkte wurden nach der Lieferung durch unsachgem\u00e4\u00dfe Behandlung besch\u00e4digt.<\/li><li>Artikel, die als endg\u00fcltiger Verkauf oder nicht r\u00fcckgabef\u00e4hig gekennzeichnet sind<\/li><li>Antr\u00e4ge, die au\u00dferhalb der zul\u00e4ssigen R\u00fcckgabefrist gestellt werden<\/li><\/ul><hr \/><h2>4. R\u00fcckgabeprozess<\/h2><p>Um eine R\u00fcckgabe oder R\u00fcckerstattung zu beantragen:<\/p><ol><li>Bitte kontaktieren Sie unser Support-Team mit Ihren Bestelldetails.<\/li><li>Bitte stellen Sie gegebenenfalls aussagekr\u00e4ftige Fotos oder Beweise f\u00fcr das Problem bereit.<\/li><li>Bitte warten Sie auf die Best\u00e4tigung und weitere Anweisungen von unserem Team.<\/li><\/ol><p>R\u00fccksendungen m\u00fcssen vor dem Versand genehmigt werden.<\/p><hr \/><h2>5. R\u00fcckerstattungsabwicklung<\/h2><p>Sobald eine R\u00fcckerstattung genehmigt wurde, wird sie \u00fcber die urspr\u00fcngliche Zahlungsmethode abgewickelt. Die Bearbeitungszeiten k\u00f6nnen je nach Bank oder Zahlungsanbieter variieren und betragen in der Regel 5\u201310 Werktage.<\/p><hr \/><h2>6. Umtausch oder Ersatz<\/h2><p>In einigen F\u00e4llen bieten wir Ihnen je nach Produktverf\u00fcgbarkeit und Art des Problems gegebenenfalls einen Ersatz anstelle einer R\u00fcckerstattung an.<\/p><hr \/><h2>7. Versandkosten<\/h2><p>Versandkosten werden grunds\u00e4tzlich nicht erstattet, es sei denn, die R\u00fccksendung beruht auf einem Fehler unsererseits (z. B. falsche oder defekte Artikel).<\/p><hr \/><h2>8. Stornierungen von Bestellungen<\/h2><p>Bestellungen k\u00f6nnen storniert werden, solange sie noch nicht bearbeitet oder versendet wurden. Sobald eine Bestellung versendet wurde, ist eine Stornierung unter Umst\u00e4nden nicht mehr m\u00f6glich.<\/p><hr \/><h2>9. Streitbeilegung<\/h2><p>Wir ermutigen unsere Kunden, sich bei Problemen direkt an unser Support-Team zu wenden. Unser Ziel ist es, Streitigkeiten durch direkte Kommunikation schnell und fair beizulegen.<\/p><hr \/><h2>10. Kontaktieren Sie uns<\/h2><p>F\u00fcr Unterst\u00fctzung bei R\u00fcckerstattung oder R\u00fcckgabe:<\/p><p><strong>Peptirax-Supportteam<\/strong><br \/>E-Mail: info@peptirax.com<br \/>Webseite: <a href=\"https:\/\/peptirax.com\/de\/\">https:\/\/peptirax.com\/<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Returns Policy Last Updated: May 31, 2026 At Peptirax, we are committed to maintaining transparency and fairness in [&hellip;]<\/p>\n","protected":false},"author":243787656,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"advanced_seo_description":"","jetpack_seo_html_title":"","jetpack_seo_noindex":false,"footnotes":""},"class_list":["post-474","page","type-page","status-publish","hentry"],"jetpack_likes_enabled":true,"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/Phgslj-7E","jetpack-related-posts":[{"id":445,"url":"https:\/\/peptirax.com\/de\/terms-conditions\/","url_meta":{"origin":474,"position":0},"title":"Allgemeine Gesch\u00e4ftsbedingungen","author":"tofazzolshuvo","date":"Mai 31, 2026","format":false,"excerpt":"Terms & Conditions Last Updated: May 31, 2026Welcome to Peptirax. These Terms & Conditions (\u201cTerms\u201d) govern your use of our website, products, and services. By accessing or purchasing from Peptirax, you agree to be bound by these Terms. If you do not agree, please do not use our website.1. Use\u2026","rel":"","context":"\u00c4hnlicher Beitrag","block_context":{"text":"\u00c4hnlicher Beitrag","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":462,"url":"https:\/\/peptirax.com\/de\/shipping-policy\/","url_meta":{"origin":474,"position":1},"title":"Shipping Policy","author":"tofazzolshuvo","date":"Mai 31, 2026","format":false,"excerpt":"Shipping & Delivery Last Updated: May 31, 2026At Peptirax, we aim to ensure that all orders are processed and delivered efficiently, with clear communication throughout the shipping process. This Shipping Policy explains how we handle order fulfillment, delivery timelines, and related logistics.1. Order ProcessingAll orders are processed after payment confirmation.\u2026","rel":"","context":"\u00c4hnlicher Beitrag","block_context":{"text":"\u00c4hnlicher Beitrag","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":424,"url":"https:\/\/peptirax.com\/de\/privacy-policy\/","url_meta":{"origin":474,"position":2},"title":"Datenschutzrichtlinie","author":"tofazzolshuvo","date":"Mai 31, 2026","format":false,"excerpt":"Privacy Policy Last Updated: May 31, 2026Peptirax (\u201cwe,\u201d \u201cour,\u201d or \u201cus\u201d) is committed to protecting your privacy and ensuring transparency in how we collect, use, and safeguard your information. This Privacy Policy explains how we handle personal data when you visit our website, interact with our services, or make a\u2026","rel":"","context":"\u00c4hnlicher Beitrag","block_context":{"text":"\u00c4hnlicher Beitrag","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":9,"url":"https:\/\/peptirax.com\/de\/","url_meta":{"origin":474,"position":3},"title":"Heim","author":"tofazzolshuvo","date":"Mai 27, 2026","format":false,"excerpt":"PREMIUM RESEARCH CHEMICALS Research peptides with quality you can verify. Peptirax delivers premium peptides and research chemicals held to the highest standards of purity. consistency, and reliability. Shop All Products > 99% Purity Lab verified quality Third-Party Tested Independent COA provided Research Use Only Not for human consumption Secure Shipping\u2026","rel":"","context":"\u00c4hnlicher Beitrag","block_context":{"text":"\u00c4hnlicher Beitrag","link":""},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/peptirax.com\/wp-content\/uploads\/2026\/05\/bg-home-1.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/peptirax.com\/wp-content\/uploads\/2026\/05\/bg-home-1.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/peptirax.com\/wp-content\/uploads\/2026\/05\/bg-home-1.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/peptirax.com\/wp-content\/uploads\/2026\/05\/bg-home-1.jpg?resize=700%2C400&ssl=1 2x"},"classes":[]},{"id":400,"url":"https:\/\/peptirax.com\/de\/contact-us\/","url_meta":{"origin":474,"position":4},"title":"Kontaktieren Sie uns","author":"tofazzolshuvo","date":"Mai 31, 2026","format":false,"excerpt":"Contact us Questions, orders, and documentation support. Reach our team for product questions, certificate support, order assistance, or research documentation requests. Send Message View Products Email support info@peptirax.com Documentation help Certificates, lab reports, and product records. Order assistance Shipping, tracking, checkout, and account questions. How we can help. Send the\u2026","rel":"","context":"\u00c4hnlicher Beitrag","block_context":{"text":"\u00c4hnlicher Beitrag","link":""},"img":{"alt_text":"","src":"","width":0,"height":0},"classes":[]},{"id":378,"url":"https:\/\/peptirax.com\/de\/about\/","url_meta":{"origin":474,"position":5},"title":"Um","author":"tofazzolshuvo","date":"Mai 31, 2026","format":false,"excerpt":"About us Built around verified research standards. Peptirax is committed to supporting scientific research with rigorously sourced peptides, complete transparency, and an efficient ordering process that prioritizes confidence and clarity at every step. Shop Catalog Contact Now Transparent Sourcing for Research Products We believe informed purchasing starts with transparency, which\u2026","rel":"","context":"\u00c4hnlicher Beitrag","block_context":{"text":"\u00c4hnlicher Beitrag","link":""},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/peptirax.com\/wp-content\/uploads\/2026\/05\/img-left.jpg?resize=350%2C200&ssl=1","width":350,"height":200,"srcset":"https:\/\/i0.wp.com\/peptirax.com\/wp-content\/uploads\/2026\/05\/img-left.jpg?resize=350%2C200&ssl=1 1x, https:\/\/i0.wp.com\/peptirax.com\/wp-content\/uploads\/2026\/05\/img-left.jpg?resize=525%2C300&ssl=1 1.5x, https:\/\/i0.wp.com\/peptirax.com\/wp-content\/uploads\/2026\/05\/img-left.jpg?resize=700%2C400&ssl=1 2x, https:\/\/i0.wp.com\/peptirax.com\/wp-content\/uploads\/2026\/05\/img-left.jpg?resize=1050%2C600&ssl=1 3x, https:\/\/i0.wp.com\/peptirax.com\/wp-content\/uploads\/2026\/05\/img-left.jpg?resize=1400%2C800&ssl=1 4x"},"classes":[]}],"_links":{"self":[{"href":"https:\/\/peptirax.com\/de\/wp-json\/wp\/v2\/pages\/474","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/peptirax.com\/de\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/peptirax.com\/de\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/peptirax.com\/de\/wp-json\/wp\/v2\/users\/243787656"}],"replies":[{"embeddable":true,"href":"https:\/\/peptirax.com\/de\/wp-json\/wp\/v2\/comments?post=474"}],"version-history":[{"count":4,"href":"https:\/\/peptirax.com\/de\/wp-json\/wp\/v2\/pages\/474\/revisions"}],"predecessor-version":[{"id":479,"href":"https:\/\/peptirax.com\/de\/wp-json\/wp\/v2\/pages\/474\/revisions\/479"}],"wp:attachment":[{"href":"https:\/\/peptirax.com\/de\/wp-json\/wp\/v2\/media?parent=474"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}